Emphasis has been laid to ensure that appropriate products that address the needs of the customers are in place to ensure customer satisfaction.

‘Genius I’ thereby proves to be a unique solution that encompasses ALL the banking services at any branch in a pseudo centralized operations mode. The Bank endeavors to adhere to faster delivery of products increase in business and ability to handle larger transaction volumes round the clock using technology.

The entire Bank’s network of 60 branches and 11 Extension Counters have been networked using lease lines with ISDN lines as redundancy. The Bank has in place ATMs across 39 locations where the customer of ANY branch can go and operate his account. In fact, SVC is the 1st Co-operative Bank which has installed an off-location ATM.

A Network Management System is implemented to monitor the network traffic and to control congestion.

Endeavour to reduce operational cost, streamlining processes and improve communication has made the Bank implement IP Telephony using Cisco IP Phones, and Mail &Messaging solutions using MS Exchange 2003.

Shamrao Vithal Co-operative Bank ensures security in operations; appropriate access controls have been introduced at various levels. Security controls at the network level, application level, database level and the user level ensure confidentiality, integrity and availability of data at all times.

Shamrao Vithal Co-operative Bank will at all times keep pace with the technology and ensure quality service to its customers.